Lumath
Delete your account
Last updated: 24 September 2026
This page explains how to permanently delete your Lumath account and the data we hold about you. Lumath is published by MJK APPS SRL. If you have any trouble with the steps below, email contact@fluttech.com and we will delete your account for you.
In short:
- You can delete your account directly from inside the Lumath app.
- Your profile, progress, stats and every leaderboard entry are erased, and your name is removed from everything other players can see.
- There is no waiting period — your account is deleted at once, and the rest is erased automatically moments later.
Delete from inside the app (recommended)
- Open Lumath on your device.
- Go to the Settings screen.
- Under Account, tap Account.
- Tap Delete account and confirm.
For accounts signed in with Google or Apple, the app may ask you to re-authenticate with your provider before deletion completes — this is a security requirement and takes a few seconds.
Delete by email
If you cannot access the app (for example, you have already uninstalled it), email contact@fluttech.com from the address associated with your Lumath account, with the subject "Delete my Lumath account". We will action the request within 14 days and reply when it is done.
What is deleted
When you delete your account we permanently erase:
- your Firebase authentication record (your account itself);
- your display name and profile;
- your puzzle progress, best times and streak history, your follow list and your inbox;
- every leaderboard entry you have: daily, weekly and all-time, from every day and week, and your weekly-picture results;
- the reactions you gave on leaderboards, and the ones on your entries;
- the challenges and co-op invites you sent to other players, and your place on their follow lists.
We also take you out of every co-op room you were in, and remove your name, email address and account identifier from any feedback you sent from inside the app.
What may be kept, and for how long
- Feedback you sent from inside the app: the message, app version, platform and language setting are kept to help us improve Lumath, with nothing that links them to you.
- Our team's Slack channel gets a copy of each feedback message when you send it, including the name and email address your account had at the time. We don't remove those copies automatically: email contact@fluttech.com and we will delete them.
- Co-op: pieces you solved in a shared weekly picture stay solved for your teammates, and a finished team result keeps its time and your share of the pieces, under the name “Player”.
- Backups at our service providers may take up to 30 days to age out, after which no backup copy of your data remains.
Local data on your device
Puzzle progress and settings stored locally on your device are removed when you uninstall Lumath. Deleting your account from inside the app also clears the local copy of your synced data on that device.
Contact
MJK APPS SRL
contact@fluttech.com
See also: Privacy Policy · Terms & Conditions