Shardfield

Support

Need a hand, found a bug, or have a suggestion? Email us at support@fluttech.com — we read every message and usually reply within a couple of days. It helps to include your device, OS version and app version.

How do I play?

Each number counts the mines in the cells that share an edge with it. Reveal the cells you can prove are safe and flag the ones you can prove are mines. Tap to reveal; long-press to flag, or switch the flag toggle so a tap flags. Press and hold a number to see exactly which cells it counts.

Is every board really solvable without guessing?

Yes. All 4,092 boards were checked by a solver before they shipped, so there is always a next move you can prove. If you hit a mine, the board outlines a clue beside it so you can see why. Take the move back, or start the board again.

What is the daily board, and what is a streak?

The daily board is one board a day, the same for everyone on the same date. It gets harder from Monday to the weekend and has no hints. Solve a board each day to keep your streak going; an evening reminder is there if you want one. Your daily time shows on Ranks, today, this week and of all time.

How do I keep my progress on a new phone?

Shardfield works offline, and your progress is stored on your device. To keep your solves, shards and streak on all your devices, link Google or Apple sign-in on the You tab, under Account, then sign in with the same account on the new device. Without a linked account, progress stays on the device where you played. A board you are halfway through stays on the device where you started it.

Why do I see ads, and what does Complete include?

A small banner appears on menu screens only, never on a board or when you solve one. Complete is one optional purchase: it unlocks every pack, every palette and avatar, and removes ads. The daily board, your streak and the free packs never need money. On a new device or after a reinstall, open the You tab, tap Complete, then Restore purchase.

Which languages does Shardfield speak?

Shardfield is available in 14 languages: English, German, Spanish, French, Hungarian, Italian, Japanese, Korean, Dutch, Portuguese, Romanian, Russian, Vietnamese and Simplified Chinese.

How do I delete my account and data?

Open the You tab, go to Account, tap Delete account and confirm. This removes your cloud data and returns the app on this device to a fresh start. You can also email contact@fluttech.com. Full details are on the account-deletion page.

Where can I read the privacy policy and terms?

See our Privacy Policy and Terms & Conditions.